Password Reset

  1. Go to the Gateway login page at
  2. Click on “forgot login name” or “forgot password” link beneath the Login button.
  3. Enter your Gateway Parent username OR your registered email address and click ‘Submit’ button
    Login-page-forgot-login-submit Login-page-forgot-password-submit
  4. A new temporary password will be sent to your registered email address. Log in to the Gateway using the temporary password. You will be asked to change your password to a permanent one. Please follow password requirements displayed on that page carefully.


  • If for some reason the automated process does not work (i.e you never receive an email with a new login detail), please either contact the school by email at from your registred email address¹ and request a manual password reset, or come in-person during office hours.
  • Gateway Parent username and password are the same for both parents.

¹ – if your request comes from an email address other than your registered one, we will have to verify the ligitimacy of the request, which may significantly lenghten the process.